Last Updated: 29-10-2025

Welcome to Olwin®Store (“we”, “our”, “us”). By accessing or using https://www.olwinstore.com, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. Account & Eligibility

  • You must be 18 years or older to place an order.
  • You are responsible for maintaining the confidentiality of your account details.
  • Providing false or misleading information may result in order cancellation.

2. Product Information

  • We make every effort to display products, colors, sizes, and specifications accurately.
  • Slight variations in color, shade, or texture may occur due to lighting or digital display differences.
  • All products are subject to availability.

3. Pricing & Payment

  • Prices listed on the website are inclusive of applicable taxes .
  • We reserve the right to update prices without prior notice.
  • Payments must be made through our approved payment partners only.
  • Orders will be processed only after successful payment confirmation.

4. Order Confirmation & Cancellation

  • After placing an order, you will receive an order confirmation via SMS/Email/WhatsApp.
  • We reserve the right to cancel or refuse an order if:
    • Item is out of stock
    • Payment verification fails
    • Suspicious or fraudulent activity is detected
  • Customers may request order cancellation before dispatch only. Once shipped, cancellations are not allowed.

5. Shipping & Delivery

  • Estimated delivery times are mentioned at checkout but may vary due to courier or area-specific conditions.
  • We are not responsible for delays caused by courier partners, weather, strikes, or unforeseen circumstances.
  • Once shipped, tracking details will be shared.

6. Use of Website

You agree not to:

  • Copy, resell, or misuse our products, images, or branding
  • Use the website for fraudulent or harmful activity

7. Intellectual Property Rights

All trademarks, logos, product designs, text, and images on this website are the exclusive property of Bhagwati Apparels and may not be used without permission.

8. Limitation of Liability

We are not responsible for:

  • Damages caused due to misuse of products
  • Losses arising from delivery delays
  • Third-party website links or services

9. Governing Law

These Terms are governed under Indian Law, and disputes will be handled in the jurisdiction of Kolkata.

10. Contact Information

Email: support@olwinstore.com
Phone: +91 7003411941
Address: 147/1B Mahatma Gandhi Road, Kolkata-700007 (W.B)